ReturnsWHAT IS THE GENERAL RETURN AND REFUND POLICY OF HOUSE BY JSD DESIGNS?
Our design team at 'house' has hand selected these products because we love them and hope that you'll love them too, but understand that you may need to make a return.
To return an item follow the directions below:
1. Ship the item(s) back to us to the following address:
House by JSD
1148 Industry Rd
Lexington, KY 40505
2. The shipment must be post marked by 2 weeks from date of delivery.
3. You must ensure that the item is adequately packaged. We are not liable for damage caused by inadequate packaging or if the item is damaged or lost while being returned to us. We encourage you to get a tracking number. tems that are damaged when we receive them will not be eligible for a refund.
4. After receipt of the returned merchandise, we will inspect and issue refund if everything is received in a undamaged manner. This should take no more than 3 days of us receiving your return (Most of the time, orders are refunded same day as return delivered)